Every night before the phones to Jamie or Marcus's cell phone. We never like to mess a phone call, and most phone calls are potential reservations. Customers will call at all times, especially early in the morning, to meet reservations before they go to work. It is a huge advantage to answer and speak to customers even when we are closed. Please follow the directions on this video before the phones at the end of dinner shifts. *72 to forward and * 73 to unforward. Please make sure the phone number you are forwarding to actually answers the phone. If they do not answer the forward will not complete. If the voicemail picks up it still will forward.
This site is for in-depth staff training for Aroma Thyme Bistro. You will find lots of videos for easy viewing on all sorts of topics related to the bistro. Thank you and have fun learning.
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