We are happy to take to go orders.
Here are the basic guide lines for taking a to go order.
1. Always get their name and phone number. There are times where we have to call them back.
2. Always ask the kitchen if we are busy how long a to go will take. On a busy Friday or Saturday night it may take an hour. On a slow night, depending upon what they order, it can take 30 minutes.
Times to allow for cooking food:
Salads- 5 minutes
Pizzas- 15 minutes
Soup- 3 minutes
Tuna- 3 minutes
Burgers up to Medium-30 minutes
Burgers Medium-Well to Well- 40 minutes
Salmon- 15 minutes
Mussels- 10 minutes
Mac and Cheese- 20 minutes
Cowboy Steak- 1 hour
Porterhouse or T-bone Steak-25 minutes
Hot Pot- 5 minutes
Polenta- 30 minutes
Meatloaf- 30 minutes
Please be advised of the cooking times when advising the guest.
3. During a super busy service please advise the guest that the kitchen is backed up and it will take at least an hour.
4. Make sure the ticket goes into the kitchen right away.
5. Make sure the ticket has been flagged as a To Go Order.
6. When the guest arrives have them pay. This so they do not have to wait any additional time once their food is ready.
7. If they arrive early then see if they would like to have a drink while they wait.
8. If we keep them waiting past the promised time then we should buy them a drink.
9. Make sure ALL food items are in the box or bag. This is very important. You are responsible to make sure that they get everything that ordered. Most guests drive 30 minutes to get to us. There is not much we can do when we forget one of their items.
Here are the basic guide lines for taking a to go order.
1. Always get their name and phone number. There are times where we have to call them back.
2. Always ask the kitchen if we are busy how long a to go will take. On a busy Friday or Saturday night it may take an hour. On a slow night, depending upon what they order, it can take 30 minutes.
Times to allow for cooking food:
Salads- 5 minutes
Pizzas- 15 minutes
Soup- 3 minutes
Tuna- 3 minutes
Burgers up to Medium-30 minutes
Burgers Medium-Well to Well- 40 minutes
Salmon- 15 minutes
Mussels- 10 minutes
Mac and Cheese- 20 minutes
Cowboy Steak- 1 hour
Porterhouse or T-bone Steak-25 minutes
Hot Pot- 5 minutes
Polenta- 30 minutes
Meatloaf- 30 minutes
Please be advised of the cooking times when advising the guest.
3. During a super busy service please advise the guest that the kitchen is backed up and it will take at least an hour.
4. Make sure the ticket goes into the kitchen right away.
5. Make sure the ticket has been flagged as a To Go Order.
6. When the guest arrives have them pay. This so they do not have to wait any additional time once their food is ready.
7. If they arrive early then see if they would like to have a drink while they wait.
8. If we keep them waiting past the promised time then we should buy them a drink.
9. Make sure ALL food items are in the box or bag. This is very important. You are responsible to make sure that they get everything that ordered. Most guests drive 30 minutes to get to us. There is not much we can do when we forget one of their items.
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